Privacy Policy

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NEO Digital Industries maintains and operates this website, prioritizing the security and positive experience of its users, which also extends to the handling of data entrusted to our office.

Because we process personal data, we act as data controllers and are subject to the provisions of Federal Law No. 13.709/2018 ( General Data Protection Law ; "LGPD").

This Privacy Policy provides a legal basis and establishes a commitment to protecting all information in our database.

By accessing this website and agreeing to the terms of this Privacy Policy, without prejudice to consent for specific activities and as requested, you declare that you have read and are aware of the data collected and how NEO Digital Industries handles personal data.



What data do we collect?

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The information collected may include:

Contact information: name, email, phone number.

Cookies : Cookies are text files sent to and stored on your computer. They are used to recognize, track, and store user browsing activity on the Internet. Cookies do not allow any files or information to be extracted from the user's hard drive, nor is it possible to access personal information that did not originate from the user or the way they use the site's resources .

cookies : Some of our partners may set cookies on the devices of users who access our website.

These cookies generally aim to enable our partners to offer their content and services to the user accessing our website in a personalized way, by obtaining browsing data extracted from their interaction with the site.

The user can obtain more information about cookies and how the data obtained from them is handled, as well as access a description of the cookies used and their characteristics, by accessing the following link :


Google Analytics:

Google Ads:

Facebook Ads:

The entities responsible for collecting cookies will be accountable for these activities and must obtain the data subject's consent whenever necessary.

Eventually, other types of data not expressly provided for in this Privacy Policy may be collected, provided that they are provided with the user's consent, or that the collection is permitted based on another legal basis provided for by law.

In any case, the collection of data and the resulting processing activities will be communicated to the website users.
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How do I manage cookies ?

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Users can object to the website storing cookies by disabling this option in their browser settings. More information on how to do this in some of the main browsers used today can be found at the following links :

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Internet Explorer:

Safari:      

Google Chrome:

Mozilla Firefox:

Opera:


Disabling cookies , however, may affect the availability of some website tools and functionalities, compromising their correct and expected operation. Another possible consequence is the removal of any user preferences that may have been saved, negatively impacting their experience .

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What do we do with your data?

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We process your information for:

  • To contact you, responding to your requests and providing any information you may have requested;
  • Personalize the user experience on our website and communication channels.
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It is important to mention that the LGPD clarifies that data processing is any operation performed with personal data, such as those relating to collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, archiving, storage, elimination, evaluation or control of information, modification, communication, transfer, dissemination or extraction.

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With whom can the data be shared?

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All data collected by NEO Digital Industries is treated with high security and privacy, being used exclusively for actions authorized by you, which may involve sharing data with:

  • Employees of this organization;
  • Company partners of this organization;
  • Any government authority, upon judicial request or by determination based on legal grounds.
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What are the legal bases for processing your personal data?

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A legal basis for processing personal data is simply a legal foundation, provided for by law, that justifies it. Each personal data processing operation must have a corresponding legal basis.

We may process your personal data based on the following legal bases:

  • With the consent of the data subject;
  • For the performance of a contract or preliminary procedures related to a contract to which the data subject is a party, at the request of the data subject;
  • For the regular exercise of rights in judicial, administrative or arbitration proceedings;
  • For compliance with a legal or regulatory obligation;
  • When necessary to meet the legitimate interests of the controller or a third party

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How long will your personal data be stored?

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The personal data collected by the website is stored and used for a period of time that corresponds to what is necessary to achieve the purposes listed in this document and that takes into account the rights of its holders, the rights of the website controller, and the applicable legal or regulatory provisions.
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Once the storage periods for personal data have expired, they are removed from our databases or anonymized, except in cases where storage is possible or necessary due to legal or regulatory provisions.

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What security measures have we adopted?

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Our privacy guidelines comply with the standards established by the LGPD (Brazilian General Data Protection Law). In short, all personal data processed through our website is used only for the purposes defined above, and our systems and team members are monitored to ensure there is no deviation from this purpose.
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In the event of any security incident, all necessary measures will be promptly taken to effectively remedy the consequences.

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What are your rights as a user/owner?

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The website user has the following rights, granted by the LGPD (Brazilian General Data Protection Law):

  • Confirmation of the existence of treatment;              
  • Access to data;      
  • Correction of incomplete, inaccurate, or outdated data;  
  • Anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data;      
  • Data portability to another service or product provider, upon express request, in accordance with the regulations of the national authority, respecting commercial and industrial secrets;  
  • Deletion of personal data processed with the consent of the data subject, except in cases provided for by law;  
  • Information on the public and private entities with which the controller has shared data;        
  • Information about the possibility of not providing consent and the consequences of refusal;          
  • Revocation of consent.
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It is important to highlight that, under the LGPD (Brazilian General Data Protection Law), there is no right to delete data processed based on legal grounds other than consent, unless the data is unnecessary, excessive, or processed in violation of the law.
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The contact details for the Data Protection Officer can be found at the end of this document, both for clarifications and for exercising the rights of personal data subjects.


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Changes to the Privacy Statement:

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This version of the Privacy Policy was last updated on: November 16, 2023.

NEO may modify this Privacy Policy whenever it deems necessary, which, however, will not diminish its care for your information. Any new version will be published on this website.
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How to contact us:

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To clarify any doubts about this Privacy Policy or about the personal data we process, please contact our Data Protection Officer (Bárbara Teles) through one of the channels mentioned below:


Email

  • contact@neodigitalindustries.com.br
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Address:

  • Jaime Telles Street, 205 - Petrópolis - Porto Alegre/RS, Brazil

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