How Siemens Opcenter increased Incepa's customer service by 81%

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Know how Incepa has chosen to work with Siemens's Opcenter software, through the implementation of Neo Production Engineering, to improve integration between its processes and systems and reduce costs.

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Incepa is recognized for its constant innovation and quality in every aspect of its products. Founded in 1952 in the city of Campo Largo, Paraná, by the Swiss brand Laufren, the company began its journey as a manufacturer of ceramic tiles, and in 1976 integrated the manufacture of sanitary ware. Currently, it is a benchmark among the largest companies in the industry.

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Real Companies. Proven results.

81% increase in general service level

9% increase in the productivity of one of its factories

Greater reliability in deadlines

Reduction of PPC area effort

Testimony:

“We were able to significantly reduce the team's effort, especially in activities that were very operational. This generated the possibility of creating more efficient scenarios for factories, which positively impacted our level of service.”

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