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How Siemens Opcenter increased Incepa's customer service by 81%
Integrated Planning (S&OP)

How Siemens Opcenter increased Incepa's customer service by 81%

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Learn how Incepa chose to work with Siemens' Opcenter software, through the implementation of NEO Engenharia de Produção, to improve the integration between its processes and systems and reduce costs.

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Incepa is recognized for its constant innovation and quality in every aspect of its products. Founded in 1952 in the city of Campo Largo, Paraná, by the Swiss brand Laufren, the company began its journey as a manufacturer of ceramic tiles, and in 1976 integrated the manufacture of sanitary ware. Currently, it is a benchmark among the largest companies in the industry.

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Real Companies. Proven results.

An 81% increase in the overall level of service

A 9% increase in productivity at one of its factories

Greater reliability in deadlines

Reducing the effort required by the PPC area

Testimony:

“We were able to significantly reduce the team's workload, especially in highly operational activities. This allowed us to create more efficient scenarios for the factories, which positively impacted our service level.”

Sergio Rorbacker
PPC Coordinator at Incepa

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